When you spend between seven to ten hours a day at a job (for most people) there are ample opportunity’s for managers to lead, but these opportunity’s are often not seized. Instead, managers end up treating people like they’re a process and not a human. If you’re in a position of authority and recognize that there’s a need for change the first step you should take is to listen more and talk less. When people feel like what they said has been taken seriously they tend to respond in a positive and cooperative manner.
If there’s anything that the Army taught me it was how to lead by providing examples of bad leadership on a consistent basis. Battalion and company leadership would routinely hand out tasks just before soldiers were to go home. Often times the soldiers were blamed for staying late while leadership twiddled their thumbs. While poor management often happens simply because of poor management there are times where a company commander or 1st SGT doesn’t want to go home because of a bad marriage or is lonely so the soldiers suffer.
“Hiding behind rank” is a term for NCO’s and Officer’s that were verbally and psychologically abusive. If the NCO’s and Officer’s behaved abusively in the civilian world as they did in the Army they wouldn’t have their rank to protect them from retaliation. The company commander will use the Uniform Code of Military Justice to take your rank and put you in jail regardless of what the NCO did to you. NCO’s have enough power to ruin your life just because they feel like it, and it happens more often than one would think.